SunTrust Bank in 1100 Town Lake Drive

Customer Reviews about SunTrust Bank:

• ★ ☆ ☆ ☆ ☆
  After waiting for 45 mins. I was finally helped by Amy (the only CSR working that day). She was not rude but not helpful whatsoever. I was given wrong info by one of her staff and she refused to assist me to remedy the situation then and there. Fortunately, there are options. I invite and challenge any Suntrust upper management to contact me in regards to my review.
  By Mike Mattingly, September 02, 2017
• ★ ★ ★ ★ ★
  This branch is very helpful and knowledgeable, I have been dealing with SunTrust for a long time and have had nothing but positive experiences. It hasn't mattered whether I went there at 9 AM or 5 PM they are on top of their game.
  By Karl Whitt, December 01, 2016
• ★ ☆ ☆ ☆ ☆
  Went into suntrust at 12pm , at that time scheduled an appt, at 3pm showed up the person I was waiting to help me was with a family, so I was told it would only take like 10-15 minutes to be helped at that point being a store manager and having someone cover for me at my shop I choose to wait bad idea, I was finally seen at 4:15pm only to be told that I needed my step daughter with me to open her a checking account, one I already have her a savings account set up under my account, and why was I not informed at the teller desk that she would need to present. Waste of my time after my pending transactions go through I will be taking my money to another bank. The worst customer service I have ever had.
  By quenton stanley, November 18, 2016

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About SunTrust Bank in Leland